Contact

Our Offices

Penta offices are located in the main financial districts. You’re welcome to visit us during regular business hours any time.

Our on-site support staff and world-wide network of trusted engineers can be available anywhere.

  • Geneva, Switzerland

    Rue Bémont 4
    1204 Geneva
    Switzerland

    sales@penta.ch

    Business hours Monday to Friday from 8.00 to 18.00 CET

    Telephone: +41 22 316 1000
    Fax: +41 22 316 1099

  • Dubai, United Arab Emirates

    PO Box 506600
    Office 707, Currency House Tower 2
    Dubai International Financial Centre (DIFC)
    Dubai, United Arab Emirates

    sales@penta.ch

    Business hours Sunday to Thursday from 8.00 to 18.00 GST

    Telephone: +971 4 376 7100
    Fax: +971 4 401 9991

  • Tokyo, Japan

    Atago Greenshills MORI tower 34F
    2-5-1 Atago
    Minato-ku, Tokyo 105-6234
    Japan

    sales@penta.ch
    Telephone: +81 80 9084 1000

Support

For regular non-critical issues concerning your Penta IT systems your requests will be dealt with during regular business hours.

24/7/365 support service for critical issues affecting your entire business or designated company VIPs.

  • Geneva, Switzerland

    Business hours Monday to Friday from 8.00 to 18.00 CET

    support@penta.ch
    Telephone: +41 22 316 1090

  • Dubai, United Arab Emirates

    Business hours Sunday to Thursday from 8.00 to 18.00 GST

    support@penta.ch
    Telephone: +971 4 376 7190

  • Tokyo, Japan

    Business hours Monday to Friday from 8.00 to 18.00 JST

    support@penta.ch
    Telephone: +81 80 9084 1000

Out-of-hours system critical and VIP support only

For emergencies that impact the entire company or designated company VIPs only, please call +41 22 316 10 90 (Geneva) or +971 4 376 7190 (Dubai) and leave a message with the following information:

  • Your telephone number in order to call you back
  • Name
  • Company name
  • Description of the problem

A senior engineer will contact you within an hour and provide the required assistance.