SecureBox Help

PENTA SECUREBOX HELP

How To's

  1. Download the relative SecureBox for Windows application from https://penta.ch/downloads/
  2. Double click on the installer “.exe
  3. On Open File – Security Warning, click RUN
  4. On the “User Account Control” window, click Yes
    allow
  5. On Select Additional Tasks window, tick Windows Explorer Integration
  6. Click Next
  7. On Ready To Install window, click Install
    secure box  windows  install all
  8. Wait until the installation is complete
  9. The installation will require restarting the computer, click Finish to proceed
  10. After the computer restarts, you can double-click on the SecureBox icon on your desktop or use your Start button to search for SecureBox.
  1. Download the SecureBox for Mac application from https://penta.ch/downloads/
  2. Double click on the installer “dmg”.
  3. On the CloudSync window, drag and drop the SecureBoxSync icon to Applications
    secure box  mac  secure box sync
  4. A shortcut of the SecureBoxSync will be created in the Applications folder
  5. Double click on the SecureBoxSync to open the software
    secure box  mac  security box sync
  6. Enter the following settings:
    SecureBox Sync Server URL: Insert your company’s URL
    Account: Username
    Password: Password
  7. Click Login
    secure box  mac  login
  8. If asked, insert the security access code (You will receive it by email or on Google Authenticator APP)
    secure box  iOS a security code Copy Copy
    secure box  iOS b security code Copy Copy
  9. Your files will start syncing now. You can access them by navigating to the SecureBox icon on the Menu bar.
  1. On your mobile device, navigate to Apple App Store
  2. Click on Search
  3. Type Penta SecureBox
    secure box  iOS  search
  4. Click on Get
  5. Click on Install
  6. Sign In with your Apple ID (if asked)
  7. Click on Open (once the app is installed)
  8. To add your account, tap the plus (+) sign on the upper left
  9. Enter the following settings:
    Server URL: Insert your company’s URL
    Account: Username
    Password: Password
    secure box  iOS  settings
  10. Click Save
  11. Click on your SecureBox account
  12. If asked, insert the security access code (You will receive it by email or on Google Authenticator APP)
    secure box  mac a security code Copy
    secure box  mac b security code Copy
  13. Your files will start syncing now. You can access them by navigating to the SecureBox icon on the Menu bar.
    secure box  iOS a navigating menu
    secure box  iOS b navigating menu
  1. In your mobile device, navigate to Google Play Store
  2. Click on Search and type SecureBox
    secure box  android  play store
  3. Click on Install
  4. Click on Continue
  5. Click on Open (once the app is installed)
  6. To give the application the permission to access your phone, Click on Allow
  7. Configure your SecureBox account,
  8. Add the following settings:
    Server URL: Insert your company’s URL
    Account: Username
    Password: Password
    secure box  android  cloud account
  9. Click Save
  10. Click on your SecureBox account
  11. If asked, insert the security access code (You will receive it by email or on Google Authenticator APP)
    secure box  iOS a security code Copy Copy
    secure box  android b security code Copy Copy Copy
  12. Your files will start syncing now. You can access them by navigating to the SecureBox icon on the Menu bar.
    secure box  android a navigation
    secure box  android b navigation
  1. Login to SecureBox with the username, password and authentication code
  2. On the Dashboard, click My Files
  3. To create a new folder, click Folder Actions or Alt N
  4. Enter the folder name
  5. Click Create.
    secure box  new folder
  1. Login to SecureBox with the given username, password and authentication code
  2. Navigate to the intended folder
  3. Click Folder Actions
  4. Select from the following document types: Word DocumentPresentationSpreadsheet and Text Document
  5. To edit the file, select it and then click on Web Edit.
    secure box  new file
  1. On the left pane, click Files
  2. Click My Files
  3. Navigate to the folder that you want to share
  4. Tick the box to select the folder
  5. Click Share
    secure box  share folder
  6. The URL/Link to the shared folder will be generated
  7. To manage the shared folder, click Advanced Options
  8. To customize the share URL, click the Edit button
  9. Rename the share link and click Update
  10. On the Share Options, the shared folder path is provided
  11. On the Share Name, rename the given name to your preferred display name if needed
  12. On Expires, tick Expires to configure the expiration date or use the default setting
  13. On Upload Size Limit, tick Limited then set the size limit in megabytes or use the default settings
  14. On Email File Change Notifications, tick Yes to get the updates and No to stop
  15. On Email Password Protection, ticket Yes to add a password or use the default settings
  16. Click Update.
    secure box  share folder
  17. On Share Permissions, choose between Allow Everyone and Allow Selected Users/Groups
  18. On Allow Everyone, select the type of access permissions:
    View + Download,
    View + Download + Upload,
    View + UploadView Only,
    Upload Only
  19. On Allow Selected Users/Groups, choose to share between Guest and Group or on both
  20. Click Add Guest
  21. Enter the recipient’s Account or Email address for the user in your organization
  22. Tick the boxes that correspond to the below permissions based on your preferences:
    Allow View
    Allow Download

    Allow Upload

    Allow Share

    Allow Sync

    Misc (Allow Delete)
  23. To remove the added account, untick all the boxes
    *Note: Once you tick the option ‘Allow Everyone’ all accounts added to Guest and Group will be removed and will require reconfiguring the settings.
  24. In case you want to share with a predefined group, click Add Group
  25. Find and click the group you wanted to grant access to
  26. Click Select
  27. Tick the boxes to set the access permissions for the selected Group
    Allow View
    Allow Download
    Allow Upload
    Allow Share
    Allow Sync
    Misc (Allow Delete)
  1. On the left pane, click Files
  2. Click My Files and navigate to the file you want to share
  3. Tick the file to share
  4. Click Share
    secure box  share file
  5. The system-generated share file URL will be provided
  6. To manage the shared file, click Advanced Options
  7. To customize the share URL, click the Edit button
  8. Rename the share link and click Update
  9. On Share Options, configure the shared file with your preferred settings
  10. On Share Name, rename to the preferred display name if needed
  11. On Expires, tick Expires to configure the sharing expiration date or use the default setting
  12. On Restrict Downloads, tick Restrict to limit the number of file downloads or use the default setting
  13. On Email File Change Notifications, tick Yes to get the updates and No to stop
  14. On Enable Password Protection, tick Yes to add a password or use the default setting
  15. Click Update.
    secure box  share file
  16. On Share Permissions, select between Allow Everyone and Allow Selected Users/Groups
  17. In case of Allow Everyone (Public Sharing), the access to the shared file is/are permitted to anyone you share the link with
  18. On Allow Selected Users/Groups, choose to share between Guest and Group or both
  19. On Guest, click Add Guest
  20. On Search Users, enter the recipient account or email address
    *Note: Files can only be shared with users who have a Securebox account within the same organization.
  21. Click Invite
  22. On Share Notification, edit the email for the target recipient if needed and click Send (You can click Cancel and share the link later)
  23. Tick the boxes that correspond to the below to set the access permissions for Guest accounts:
    Allow View,
    Allow Download
    Allow Share
  24. On Group, click Add Group
  25. On Select Group, select the user group in your organization
  26. Click Select
  27. Tick the boxes that correspond to the below to set the file access permissions Groups:
    Allow View
    Allow Download
    Allow Share
  1. On your SecureBox portal
  2. Create a new folder
  3. Share the folder and click on Advanced Options while sharing to set the relative parameters
    secure box  receive file
  4. Set the following Share Options:Expires (Optional): Set an expiry date for the shared link if needed
    Upload Size Limit (MB): Set a maximum size for the file that can be uploaded (unlimited by default)
    Email File Change Notification: To be notified of changes if needed
    Enable Password Protection: Set a password for the shared link if neededClick update after you change any of the defaults on the above parameters
  5. Set the Share Permissions
  6. If you are sharing this publicly, select Allow Everyone and set the relative permission from the drop-down:View + Download
    View + Download + Upload
    View + Upload
    View Only
    Upload Only
  7. If you are sharing this internally, select Allow Selected Users/Groups
  8. Click on Guest > Add Guest to add a single user in your organization or Group > Add Guest to add a predefined group in your organization
  9. Select the relative share options for the added guest:Allow View: Can only view what’s inside the folder
    Allow Download: Can download the folder contents
    Allow Upload: Can Upload files in the folder
    Allow Share: Can share the folder content
    Allow Sync: Can sync the folder content in case he has sync client installed (needs to have an account on SecureBox)
    Misc: Allow deleting files in the shared folder
  10. Once you share the link with the third party, they will be able to access the folder from any web browser and thus can upload files to the folder in case they were granted the relative permissions.
  1. Login to SecureBox
  2. On the Dashboard, click My Files
  3. A file can be uploaded in one of two methods:
    secure box  upload file  c

Method 2 – Drag and Drop:

  1. Select the file on the local computer
  2. Drag the file to the intended folder
  1. Select the file/folder you want to download
  2. Click download from the menu bar
  3. Check the file/folder in the downloads folder on your computer.
    secure box  download file
  1. From the dashboard, select the file/folder
  2. On the menu bar click More
  3. Click Move (Ctrl+X) 
  4. Open the destination folder
  5. On the lower left side of the web page, click Move Items
    secure box  move
  1. On the Dashboard, click My Files
  2. Select the file you wish to restore
  3. On the right window pane, the previous versions of the document appear
  4. To see the previous versions, click More
  5. Select Previous Versions
    secure box  restore previous versions
  6. On the Previous Versions window, all the file versions will appear
  7. Select the file version you wish to recover
  8. The older file versions will have the below options:
    Download the version,
    Delete the version,
    Make this version live *Note: Selecting this option will overwrite the current live version.

  1. To recover the deleted files, click Folder Actions on the Dashboard or ALT + D on the keyboard
  2. Select the deleted file/folder
  3. You can also open the deleted files/folder from the Recycle bin folder by typing “recyclebin” on the search bar
    secure box  restore deleted
  4. On the recycle bin window, tick the checkbox of the file you want to recover
  5. Click More
  6. Select Move
  7. Click My Files
  8. Select the destination folder you wish to move the file(s)/folder(s)
  9. On the lower left side of the web page, click Move Items to start the data recovery
  10. You should see the recovered file(s) in the selected destination folder

Note:If you share a folder ‘A’ and then recreate folders ‘B’ and ‘C’ under it, all the people whom you shared folder A with will see folder B and C even if you didn’t share folder B and C with them.

If you want to deny someone whom you shared folder A with from seeing folder B, you will need to do this from the security panel of folder B:

  1. Select the folder
  2. On the left pane, click security
  3. Click Manage Security and add the user to the relative permissions
    secure box  managing folder level security
  4. You can also click on the Check Access Tab to verify the changes

If you want to share folders B and C with users, you need either to skip sharing folder A and directly sharing folder B and C or you will need to share folder A and then add security rights as per the below.
secure box  managing folder level security

  1. On your desktop or laptop, open a web browser
  2. Navigate to https://sbx.penta.ch
  3. Login using the credentials provided by your administrator (username and password)
  4. Click Login
  5. Click Setup Google Authenticator
    secure box  google authenticator setup
  6. On Mode to enter code, select Scan Barcode
  7. Click next
  8. Scan the QR code using the Google Authenticator App
  9. Enter the six-digit security code
  10. Click confirm to log in.

Other FAQs

Log in to your SecureBox account from a web browser:

  1. On the desktop or laptop, open any web browser
  2. Navigate to your own company’s SecureBox URL
  3. Log in using the credentials provided by your administrator (username and password)
  4. Click Login
  5. In case two-factor authentication is enabled by your administrator, you will need to insert your Security Access Code (You will either receive the code by email or you will have it on Google Authenticator App).In case two-factor authentication is not enabled by your administrator, you will be able to login directly.

Log in to SecureBox desktop application to synchronize your files to your computer:

  1. Open a web browser and navigate to https://penta.ch/downloads/
  2. Select and download the SecureBox installer based on your operating system
  3. Install the SecureBox app on your computer (Refer to How To > Install the SecureBox Desktop Application for detailed steps)
  4. Files will automatically sync once the application is installed.

You can download the SecureBox for Windows and Mac application by navigating to https://penta.ch/downloads/.

You can also download the SecureBox for App for your mobile devices by navigating to Apple App Store for iOS and the Google Play Store for Android.

For account password reset, please inform the IT contact from your company to report the password issue to the SecureBox administrator.

 

Vous recherchez des solutions à la demande ?

chat-icon Chattez avec nous. reactangle-up