1. Open your internet browser and go to your portal, for example https://sbxXXX.penta.ch
2. Type your username and password
3. Click on “TOTP (Authenticator app)
4. Open your Multi Factor Authentication application on your smartphone. You will need to install an authenticator app such as Microsoft Authenticator or Google Authenticator or any other authenticator app on your smartphone in order to connect. Click Add account, select Other account (third party)
5. Scan the QR code or select Scan with QR code: scan the QR code displayed on the screen
6. The account is now added into your MFA application: enter the first code displayed and click Verify
7. Click again on “TOTP (Authenticator app)
8. Wait for the code to change, type the new code and Submit
9. You are now logged in to SecureBox
Securebox Desktop application Windows: https://penta.ch/wp-content/uploads/Penta SecureBox-Windows-3.9.3-build-17202-x64.msi
Securebox Desktop application MAC: https://penta.ch/wp-content/uploads/Penta SecureBox-macOS-3.9.3-build-17237.pkg
Click Install:
Click Finish to launch Penta SecureBox.
Restart your computer (or later if not possible)
Enter the SecureBox portal address https://sbxXXX.penta.ch and click Next:
The portal will require the MFA code and an internet browser page will open:
Open the internet browser and click “Log in”:
Enter your credentials and click “Log in”:
Enter the MFA code and click Submit:
Click “Grant Access” to the SecureBox application:
The account is now connected and the SecureBox app reopens:
Click on PentaSecurebox under Local Folder to select the desired PC location to sync your files:
Click Connect to start syncing files:
To change any setting in Windows, click on the small arrow in the taskbar to reveal the active apps and then right click the green checkbox and select Settings:
To change any setting on a Mac, click on the SecureBox icon at the top of the screen,
then click on the account on the top left window, then select Settings:
Method 1
Method 2 – Drag and Drop:
For the first minute SecureBox keeps one version every 10 seconds
For the first hour SecureBox keeps one version every minute
For the first 24 hours SecureBox keeps one version every hour
For the first 30 days SecureBox keeps one version every day
After the first 30 days SecureBox keeps one version every week
The versions are adjusted along this pattern every time a new version gets created.
Log in to your SecureBox account from a web browser:
Log in to the Penta SecureBox application to synchronize your files to your computer:
You can download the Penta SecureBox application for Windows and Mac by navigating to https://penta.ch/downloads/.
You can also download the Penta SecureBox App for your mobile devices by navigating to Apple App Store for iOS and the Google Play Store for Android.
If you can no longer log in and need your password to be reset, please contact Penta Support.
If you can log in but want to change your password, follow these steps:
Other authenticator apps such as Google Authenticator, Okta Verify for example could also be installed instead of the Microsoft app.