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Act Alliance is a non-governmental organization with headquarters in Geneva and is undergoing a strategic transformation process which involves moving staff from the HQ to working locations around the world, in a short period of time.

Although Act Alliance had a legacy IT provider for over 20 years – faced with this complex, dynamic architecture change – their innovation partner was unable to meet the flexibility demands of the business, around upgrading the IT infrastructure and accommodating the new regional operations and offices structure. The main requirements covered: full desktop services for in-office and remote workers, onsite support, file system with scalable storage and on-the-go data access, backup services, and much more.

How Penta simplified business transformation
while upgrading IT performance

When times are tough, technology doesn't stop. Technology saves the day.

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Ensured flawless performance regardless of the variable quality of IT hardware or capabilities across offices from Bangladesh to New York – e.g. Citrix Virtual Desktop allows connectivity with ultra-low bandwidth.

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Increased service quality with premium multi-lingual IT Service Desk and highly skilled technicians, available for those out-of-the-way time zones – all with fixed, predictable costs.

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Combined virtual desktops with Microsoft Office 365 enabling both centralized control and functionality for disparate offices around the globe.

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Leveraged Microsoft’s global network for high-performance video conferencing, file sharing, and more collaborative coworking – onsite and remote.

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Provided yearly 70-page audit by Ernst & Young for compliance needs and peace of mind – with no extra costs.

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Empowered modern and efficient working with training on the latest Office 365 features – e.g. pre-filtered email messages, digital document signing, easy business chart generation, etc.

How Penta simplified business transformation
while upgrading IT performance

When times are tough, technology doesn't stop. Technology saves the day.

SVG Icon

Ensured flawless performance regardless of the variable quality of IT hardware or capabilities across offices from Bangladesh to New York – e.g. Citrix Virtual Desktop allows connectivity with ultra-low bandwidth.

SVG Icon

Increased service quality with premium multi-lingual IT Service Desk and highly skilled technicians, available for those out-of-the-way time zones – all with fixed, predictable costs.

SVG Icon

Combined virtual desktops with Microsoft Office 365 enabling both centralized control and functionality for disparate offices around the globe.

SVG Icon

Leveraged Microsoft’s global network for high-performance video conferencing, file sharing, and more collaborative coworking – onsite and remote.

SVG Icon

Provided yearly 70-page audit by Ernst & Young for compliance needs and peace of mind – with no extra costs.

SVG Icon

Empowered modern and efficient working with training on the latest Office 365 features – e.g. pre-filtered email messages, digital document signing, easy business chart generation, etc.

Solutions over promises

One size never fits all. At Penta, every IT ecosystem is uniquely designed as an affordable, premium service plan, which simplifies business operations and turns variable costs into fixed, predictable expenditures.

What client-partners need is more than technology smarts. What makes Penta so competitive and results-driven is in-depth, industry-specific know-how. This means turn-key IT solutions, running flawlessly from day 1.

Solutions over promises

One size never fits all. At Penta, every IT ecosystem is uniquely designed as an affordable, premium service plan, which simplifies business operations and turns variable costs into fixed, predictable expenditures.

What client-partners need is more than technology smarts. What makes Penta so competitive and results-driven is in-depth, industry-specific know-how. This means turn-key IT solutions, running flawlessly from day 1.

Act Alliance's experience with Penta

„Penta was able to understand our strategic objective and provide a completely flexible and predictable IT solution, at a price that was competitive. The team of experts delivered on promise – on time, taking our business operations to the next level.”

Line Hempel, Head of Finance and Administration