Disaster Recovery and Backup

Keep your business running

Advanced backup, business continuity and disaster recovery plans across multiple data centers in any configuration.

Backup Plans

Penta hosted data is backed up multiple times a day with retention periods of up to 10 years, or according to your regulator or company policies. Multiple on- and off-site backups, including physical media stored in a Swiss bank vault.

Disaster Recovery

Your data and application are set up in a disaster recovery configuration across two geographically separated data centers and with automatic fail over as standard. Custom disaster recovery configurations are also available in up to Recovery Point Objective zero (RPO-zero) and Recovery Time Objective 12 hours (RTO-12) guaranteed using our sophisticated active-active setup across two data centers with instant replication across a 10Gbit fiber connection.


Penta is an official Commvault partner, leading backup data and information management software.

  •  Backup, Disaster Recovery and Archiving-as-a-Service
  •  Backup data hosted with Penta to machines in your own office or data center
  •  Low-cost long-term archiving of files and emails
  •  Dropbox-like secure access to view and share files from mobile devices and email
  •  Backing up of local machines and laptops in a secure cloud environment
  • Granular data retention policies, e.g. for legal, write/not delete, compliance


The time between backups will define how big your risk of data loss is in the event of a disaster.

If you are backing up once a day, you risk losing up to 24 hours of worth of updated data in the event of a disaster.

This data loss risk is expressed in hours and called the Recovery Point Obective (RPO).

With Penta, an RPO of 24 hours is standard with all services. But you can choose to reduce the RPO in 12 hour increments to either RPO-12 or even RPO-zero.

RPO-zero means that the backups happen continuously and instantaneously across to geographically distant sites.

If one site is disabled - for example in an earthquake - there is no data loss because everything has already been copied to the second site.

Time to recover

The time between the disaster happening and your IT systems being functional again defines how long your business will be without its usual IT infrastructure.

If it takes 24 hours to set up a new IT infrastructure and restore your backup you will lose 24 hours worth of business.

This time loss risk is expressed in hours and called the Recovery Time Objective (RTO).

With Penta, a best-effort RTO is standard with all services. That means we will mobilize all means necessary to get your systems back up, but there are no time guarantees.

You can choose to reduce the RTO in 12 hour increments to either RPO-24 or RTO-12.

Penta also offers failover systems that achieve an RTO of near zero.

Risk exposure

The total risk exposure is a combination of

  • the Recovery Point Objective (RPO)
  • the Recovery Time Objective (RTO)

Reducing these two factors will reduce the risk IT systems failures expose your business to.

The Disaster

A Disaster is any event that causes a critical failure of your IT systems. Examples include:

  • Natural disasters
  • Man-made disasters
  • Severe hardware failures
  • Emergency shutdowns